Monitor
Bring agreed security data sources together to help identify suspicious activity.
01 / MANAGED DETECTION & RESPONSE
See the signal.
Know the next move.
Bring security data, analyst investigation and coordinated response together under your brand.
Discuss your free proof of valueTECHNOLOGY & DELIVERYPowered by Sumo LogicDelivered under your brand
A stronger service.
Under your name.
Give your customers a clearer view of threats across their cloud, network and endpoint environments. Our managed detection and response service brings enterprise SOC experience and analyst-led investigation into your offering, backed by service leadership with more than 10 years in enterprise SOC environments.
Analysts in our Leeds SOC triage and investigate alerts, providing clear, actionable remediation guidance. You retain the customer relationship, with escalation and response responsibilities agreed together.
Investigate
Analyst-led triage adds context to alerts and helps establish which threats need attention.
Respond
Give your team clear recommended actions, with escalation and response carried out through the agreed process and permissions.
INCLUDED AS STANDARD
Every MDR service includes.
The people, investigation and ongoing support behind your MDR service, delivered under your brand.
- UK-based security analysts and expert-led investigations
- Broad security log collection and centralised monitoring
- Proactive threat hunting as standard and continuous detection tuning
- Unlimited requests for custom detection rules
- Unlimited routine security assistance requests
- MITRE ATT&CK-aligned security coverage analysis
- Rapid incident escalation and actionable recommendations
- Monthly security reports and analyst-led service reviews
- Rapid onboarding and flexible integrations
- Direct access to an agile, experienced SOC team
FREE PROOF OF VALUE
Experience the service.
See the value.
Evaluate our MDR service for up to 30 days, free of charge. We agree the objectives, connected data sources and evaluation period before we start.
Ready to move quickly.
Deployment can be completed within a day, sometimes within hours, depending on scope and access requirements.
Agree what matters.
Define the customer environment, monitoring scope and success criteria. Establish what you want to learn from the proof of value.
See the team at work.
Connect the agreed data sources and assess the analyst investigation, reporting and practical guidance in your customer’s environment.
Review the results.
Discuss findings, detection coverage and any gaps. Then agree whether to proceed, with live-service scope and commercial terms made clear.
Discuss your free proof of value
Also known as a proof of concept (POC). Tell us about the customer opportunity and we’ll help shape the evaluation.
HOW OUR SOC WORKS
Hands-on expertise.
Clear visibility.
Experience across the service.
Our analysts work across investigation, onboarding, platform engineering, troubleshooting and threat hunting. That breadth gives the team context across the customer environment.
Coverage you can discuss.
We map detection coverage for the data sources we ingest against MITRE ATT&CK®, a framework of known attacker techniques. This helps you understand coverage and prioritise gaps.
Adapt as requirements change.
We can onboard new data sources and develop detection rules within days, depending on complexity and access. Our SIEM platform includes security automation to support investigation and response workflows.
BUILT AROUND THE CUSTOMER
Agree the scope.
Set the expectations.
We’ll work through the practical details with you before the service starts, so responsibilities and next steps are clear.
Talk through your requirementCustomer environments and data sources
Monitoring coverage and service hours
Escalation contacts and response permissions
Reporting requirements and review process
A LITTLE MORE DETAIL
Your questions,
answered.
How long is the free proof of value?
Up to 30 days. We agree the duration, data sources, objectives and success criteria with you before the evaluation begins.
How quickly can we get started?
Deployment can be completed within a day, sometimes within hours, depending on scope and access requirements. We confirm the practical requirements with you at the start.
What happens after the proof of value?
We review the findings with you and discuss the next steps. If you decide to proceed, we agree the live-service terms and carry forward the evaluation setup where appropriate.
Is 24/7 monitoring available?
24/7 SOC monitoring options are available. Coverage, integrations and response actions are agreed as part of each service.
Does MDR replace our customer relationship?
No. You remain the customer-facing partner, with White Label Cyber providing specialist delivery behind your brand.
LET’S TALK
Let’s shape the right service.
Tell us about the customer, their environment and what they need to achieve.
BEFORE YOU ENQUIRE