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Services / Managed Endpoint Detection & Response

02 / MANAGED ENDPOINT DETECTION & RESPONSE

Protect the endpoints.
Support the people.

Add specialist monitoring and investigation to your customers’ endpoint security.

Enquire about this service
TECHNOLOGY & DELIVERYTrendAI / CrowdStrikeDelivered under your brand

A stronger service.
Under your name.

Endpoints are where much of your customers’ everyday work happens. Our managed EDR service supports the monitoring, investigation and response to endpoint threats, with a vendor-agnostic approach subject to technical fit.

For partners looking to add an ongoing managed service around their customers’ endpoint protection.

01

Monitor

Review endpoint threat signals through the agreed security platform.

02

Investigate

Add context to endpoint alerts to help distinguish suspicious behaviour from routine activity.

03

Coordinate

Work through agreed response permissions and escalation routes with your team.

BUILT AROUND THE CUSTOMER

Agree the scope.
Set the expectations.

We’ll work through the practical details with you before the service starts, so responsibilities and next steps are clear.

Talk through your requirement
Endpoint estate and supported platforms
Existing tools and technical compatibility
Response permissions and responsibilities
Monitoring coverage and escalation contacts

A LITTLE MORE DETAIL

Your questions,
answered.

Can you work with our existing endpoint tools?

We take a vendor-agnostic approach, subject to technical compatibility and service scope. TrendAI and CrowdStrike are preferred platforms.

How does EDR differ from MDR?

EDR focuses on endpoint activity. MDR can bring signals from a broader set of cloud, network and endpoint sources together. We can help you decide which approach suits the customer.

LET’S TALK

Let’s shape the right service.

Tell us about the customer, their environment and what they need to achieve.

Start a conversation
Let’s talk